Joseph A.DeVito, Rena Shimoni, Dawne Clark
Pearson Canada; 5th edition
Messages: Building Interpersonal Communication Skills; 5th Canadian Edition (PDF); is a practical; task-oriented introduction to the field of interpersonal communication that integrates critical thinking into all aspects of interpersonal communication. The new 5th Canadian Edition has been updated to include new sections on computer-mediated-communication; workplace communication; multicultural communication; ageism and heterosexism; anger; dating violence; nonverbal communication; and conflict management.
The combination of exercises and text encourages the development of interpersonal skills; explains the influence of gender and culture on interpersonal communication; and stresses listening as an essential part of interpersonal communication.