Jean Andrews, Joy Dark, Jill West
Cengage Learning; 9th edition
This step-by-step; highly visual textbook provides a comprehensive introduction to managing and maintaining computer software and hardware. Written by best-selling educator and author Jean Andrews; A+ Guide to IT Technical Support; 9th Edition (PDF) closely integrates the CompTIA+ Exam objectives to prepare you for the 220-902 and 220-903 certification exams. The new 9th Edition also features extensive updates to reflect current techniques; technology; and industry standards in the dynamic; fast-paced field of PC repair and information technology. Every chapter covers both core concepts and advanced topics; organizing material to facilitate practical application and encourage you to learn by doing. The new revised and updated Ninth edition features more coverage of security; virtualization; updated hardware; new coverage of cloud computing; Mac OS; Linux; and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with CourseNotes; Lab Manuals; online labs and the optional MindTap (not included in this sale) that includes online labs; certification test prep; and interactive activities and exercises; this proven textbook offers college students an ideal way to prepare for success as a professional IT support administrator and technician.
“I think the addition of tablets/mobile devices is a large strength of the chapter and imagery is very nice. My students learn better with images and descriptions so I think this is done nicely.”
P.S Contact us if you want to buy the instructor resources like A+ Guide to IT Technical Support 9e test bank etc
NOTE: This only contains the ebook A+ Guide to IT Technical Support; 9th edition; in PDF. No access codes or software included.