John M. Lannon, Laura J. Gurak
A user-friendly writing style is utilized throughout the entirety of Technical Communication, which includes comprehensive coverage of business communication, professional writing, and technical communication. The discussion progresses from fundamental concepts that serve as the book's foundation, through chapters on research, visuals, style, document design, and usability, and then on to particular documents (basic workplace correspondence to more complex documents, technologies, and oral presentations). The appendix features an in-depth discussion of the MLA, APA, and CSE (Council of Science Editors) documentation styles, as well as a grammar, mechanics, and usage guidebook. Model documents that are not only clear but also annotated are provided alongside all descriptions and instructions for the creation of technical documents. In addition to this, there are graphical illustrations scattered throughout the book that break down difficult abstract ideas into more digestible chunks. Checklists and projects offer a wealth of opportunities to learn about and solidify the material covered in the chapter.